"Infinity"
The infinity symbol, gracefully captured in yellow gold and diamonds, embodies the concept of endless possibilities and timeless elegance. With this piece, you carry a reminder of the infinite paths and limitless opportunities that await. Let it be a reflection of your unwavering pursuit for a life filled with beauty and meaning.
Product Type: Custom Pendant
Stones: 0.15tcw E/F VS diamonds (Lab-Grown or Natural)
Metal: Solid 14K or 18K Yellow Gold
*Comes with 14K or 18K Yellow Gold Chain*
Eligibility:
We do not offer refunds. However, we will service any manufacturing defects
Proof of purchase, such as a valid invoice or receipt, is required
Timeframe:
Customers must notify us of any manufacturing defects within 10 days from the date of delivery.
Defects reported after the specified timeframe may not be eligible for servicing
Service Process:
To initiate service for a manufacturing defect , customers must contact our customer service team.
Provide relevant details, including the order number, description of the manufacturing defect, and any supporting evidence (e.g., photographs) if available.
Our customer service team will guide you through the process and provide further instructions.
Production Time:
Once your order is placed, we begin the meticulous process of crafting your product with precision and care.
The production time for made-to-order items is approximately 2-3 weeks.
Please note that this time frame is an estimate, and slight variations may occur depending on order volume and complexity.
Order Processing:
Upon receiving your order, our team will review it for accuracy and initiate the production process.
You will receive an order confirmation email with details about your purchase and the estimated production and shipping timeframe.
Shipping Method and Timeframe:
Once your item is carefully crafted and passes our quality control standards, it will be prepared for shipment.
We offer various shipping methods to ensure the safe and timely delivery of your order.
The shipping timeframe will depend on the selected shipping method and your location.
Please note that the shipping time is separate from the production time mentioned earlier.
Tracking and Updates:
You will receive a shipping confirmation email with tracking information as soon as your order is dispatched.
Use the provided tracking number to monitor the progress of your shipment and estimated delivery date.
We strive to keep you informed about any significant updates or potential delays regarding your order.